Return & Refund Policy

Return & Refund Policy – Woodenwide

At Woodenwide, we are committed to delivering premium-quality furniture and ensuring customer satisfaction. Please read our Return & Refund Policy carefully before placing an order.

Return Eligibility

Returns are accepted only under the following conditions:

• The product delivered is damaged, defective, or incorrect.
• The issue is reported within 48 hours of delivery.
• The product is unused, uninstalled, and returned in its original packaging.
• Customized or made-to-order furniture is non-returnable unless it arrives damaged or defective.

Return Request Process

To request a return:

• Contact our customer support within 48 hours of delivery.
• Share your order details along with clear photos or videos of the issue.
• Our team will review and verify the request before approving the return.

Refund Policy

Once the returned product has been received and inspected, we will notify you of the approval or rejection of your refund.

• If approved, the refund will be processed to your original payment method.
• Refunds are generally completed within 7–10 business days, depending on your bank or payment provider.
• If a replacement product is unavailable, a full refund will be issued for the approved return.

Non-Returnable Items

The following items are not eligible for return or refund:

• Customized or made-to-order furniture.
• Products damaged due to misuse, mishandling, improper installation, or normal wear and tear.
• Products returned without their original packaging.
• Return requests made after the 48-hour reporting period.

Shipping Charges

• Shipping charges (if applicable) are non-refundable.
• If the return is approved due to our error, such as a damaged, defective, or incorrect product, Woodenwide may cover the return shipping cost.

Contact Us

For any return or refund-related questions, please contact us:

Woodenwide
📞 Phone: +91 7851900400
📧 Email: RUKMAAJEE@GMAIL.COM